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SHIPPING AND RETURNS

Shipping

Please be aware that Gleneagle Cornish Wood Creations is a small, independent, family run business. As such, all of our items on offer are handmade and made-to-order. Orders may take up to three weeks to make, plus the time it takes for your item to be delivered via the courier service of our choice (typically 2-3 days). Your delivery will arrive via one the reputable courier services available to us. All patience from our customers is greatly appreciated in advance.

Return & Exchange

If for any reason you are not satisfied with your order, please contact us via our email gleneaglecornishwoodcreations@gmail.com or fill out an email form found on our home page under 'Contact'. We will see to it that any grievances take full priority and will be in contact as soon as possible. 

For your consideration we will take the best care possible in ensuring your order is packaged in the appropriate manner to ensure all items arrive undamaged.

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